Braze

Summary

Braze is a comprehensive customer engagement platform that powers relevant and memorable experiences between consumers and brands. Named a leader by both Gartner and Forrester, Braze brings relevant and meaningful customer experiences to life.

Braze enables marketers to ingest data and listen to customers across multiple digital touchpoints, helping gain context around customer preferences and behaviors to make every message more relevant. The platform helps classify audiences, personalize messages, and orchestrate and test campaigns, all in real-time.

We work with Braze to orchestrate personalized customer journeys and adapt to customers' growing expectations and rapidly evolving market demands. Braze's comprehensive solution allows brands to build strong relationships with their customers, leading to sustainable long-term revenue growth.

As a top Certified Braze Solution Partner, our experience integrating Braze with the technology you already have effectively multiplies its value inside of your existing infrastructure. Our team's extensive expertise, including dozens of certifications, will help take your digital experience to the next level. By leveraging your data, we can identify customer groupings for more tailored and personalized experiences. Through a combination of consumer insights, customer experience strategy, human-centered creative, and data and martech advancement, we can help you set realistic goals and create experiences that strengthen customer loyalty and drive ROI.

Features

  • Mobile & Web Push
  • In-App & In-Browser Messaging
  • Content Cards
  • Email
  • SMS

Mobile & Web Push

Send time-sensitive CTAs or re-engage lapsed customers with mobile or web push notifications.

In-App & In-Browser Messaging

Capture customer attention with interactive messages delivered right in your app or on your website.

Content Cards

Embed a targeted, dynamic stream of rich content directly to your app or on your website without interrupting the customer experience.

Email

Build effective emails for a mobile-first audience across the customer lifecycle.

SMS

Promote your products and send transactional notifications with personalized, two-way SMS messages.